fax program not reliable

I purchased this printer because I need to send faxes a few times a week and got this all-in-one for a good price. It works fine for that. However the office I usually fax has sent me faxes and that part of the printer works poorly. I had no idea they'd be sending me a very large fax. I wasn't in the room when the fax was sent and I only received about four pages. The fax was 38 pages long. I spent a good deal of time trying to figure out where/whether the fax was saved anywhere on my computer so I could print the rest of it. Not being able to find it I called Lexmark. They said that it was "50-50" whether I'd be able to recover the fax but after a few more questions it sounds like the chance of recovering the fax is about 0. The printer memory is very small I was told and they are aware that that is a big drawback. So if the fax is an important feature to you this is definitely not the fax to buy.More detail ...

A scam to sell more ink

I purchased the Lexmark X2600 primarily because out of all the printers on the shelves this was the cheapest. I wasn't looking for quality--I just needed something that could print and scan. It came without a USB cable or black ink. The cable I could understand--it's pretty much a given for any printer--but the ink was a little odd. Why include color but not black?



I picked up some black ink along with the printer since I only intended to print text files. The print quality is mediocre but you get what you pay for. I'd be willing to let this slide and would probably never write this review if not for what happened next.



Only a couple weeks after purchasing the printer having printed at most about fifty or so black and white pages I was informed that the included color ink cartridge was about to run out. I had no idea why it was using color ink to print black but I didn't really care. Finally after sending it a print job one day a warning popped up that the color cartridge was completely empty. That's annoying but whatever. I click ok and re-send the print job. The warning pops up again. It won't let me print. I make sure "black-only" is selected in the options menu. No dice.



I assume there's some way around this. There's no way an empty color cartridge would seriously prevent you from printing in black. No printer I've owned has ever done that. I ring up tech support and am told that BY DESIGN the Lexmark 2600 will not print AT ALL without a color ink cartridge. I'm sorry but that's just inexcusable. Poor print quality? Fine. Lousy ink levels? Sure. But you're telling me I have to spend $40 on ink I'm never going to use on a printer that costs only ten dollars more so I can print in black and white?



If not for the scanner--which still works thank god--I would have a $50 paper weight right now. I've never encountered such a bold-faced attempt to force the consumer to purchase ink. I'm no stranger to ink cartridges that are only half-filled or claim to be "out" when there are still 100 prints left in them but this is a new low. Let this serve as a lesson. Even if you're on a tight budget go ahead and spend the extra money and buy from a reputable company. Fifty dollars sounds like a great deal right up until you have to spend another forty dollars less than a month later. Avoid Lexmark at all cost!More detail ...

ADF an issue

This is my second Lexmark printer. What I like about this and my previous printer is that it is fairly easy to set up. There are separate buttons for each function which are fairly easy to use.However There are 2 issues that you need to consider if you are considering this printer 1. The ADF is VERY sensitive and tricky to use.If you are reading this because you are having a problem push the paper very very slowly forward. The moment you hear the beep stop and push start for the scan to start.

2.It has separate ink cartridges which sounds great you don't have to pay for a whole cartridge if only one colour runs out. BUT if one colour runs out the printer stops working which means you have to have spares.I found the printing speed very slow too but for home use that isn't too serious.I would proceed with caution on this printer. I returned mine this morning and am trying to decide what to replace it with.More detail ...

I love this printer.

I bought this printer to replace an old HP printer that was giving me headaches.

I couldn't be happier; the setup program is the greatest installation wizard I've seen in a while for a printer: It takes you step by step with crisp and clear illustrations through the whole process of unpacking the printer installing the cartridges and getting the wireless working.

I was especially concerned about the wireless the installation process had to deal with my Windows Vista my router my network security settings my antivirus and my firewall ... I was expecting some trouble but it just worked seamlessly.

I was so happy I even registered the printer with Lexmark which apparently gives you ink discounts.

Printing quality is great so far but I've only printed business documents I'll update this review after I print some pictures.

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